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1. Annual tune-up will be performed once during the Service Agreement term, during regular working hours, as scheduled by our service department. The annual tune-up includes:
• Test and adjust oil burner for maximum efficiency.
• Install new air filters, oil filter cartridge and burner nozzle if necessary.
• Inspect combustion chamber (if accessible).
• Clean and check electrodes and nozzle assembly.
• Oil all motors on burner, fans and circulators.
• Safety check all operating controls.
• Check oil tank if accessible.
• Clean and inspect flue pipe including chimney base
(where accessible).
2. Labor is covered only for the repair and replacement of listed parts. New installations are not covered.
3. Exclusions: This agreement does not cover parts or labor when failure is due to:
• Lack of oil when delivery has been delayed due to delinquency in payments, or when customer is not on automatic delivery.
• Failure of customer to maintain proper boiler water level or pressure.
• Customer leaving emergency switch in "off" position.
• Customer setting thermostat too low to call for heat.
• Air in baseboard radiation or radiators (except with Comprehensive Plan).
• Parts expressly excluded from this agreement including: parts or controls on coal and/or wood burning systems.
• Piping not related to the heating system.
4. This agreement does not cover repair or replacement of obsolete parts such as certain zone valves, circulators and combustion chambers which are not available through regular sources of supply.
5. If all fuel oil requirements are not purchased from NEW ENGLAND OIL COMPANY this agreement is void.
6. This agreement does not cover acts of God, fire damage, flooding or other water damage, etc., except that which is caused by ordinary wear and tear.
7. There shall be no liability for any reason on the part of NEW ENGLAND OIL COMPANY for work done by anyone else, unless such person is authorized in writing by NEW ENGLAND OIL COMPANY to perform such work or furnish parts.
8. We reserve the right to inspect and approve the equipment covered before accepting the Service Agreement. Initial repairs required to put the system in an acceptable condition are not covered. All plans will automatically be renewed from year to year unless terminated by either party giving 30 days written notice. Service under any plan will be suspended if customer's service charges are not paid when due.
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